Data recovery, urgent
Trust us, we achieve the best success rates in the market
Emergency cell
Emergency data recovery for businesses and organizations
The rapid resumption of your activity is our priority : for us every minute counts ! We intervene 24/7/365, we only give up after having exhausted all possibilities.
Our benefits
- A single point of contact for your direct-line company
- A dedicated technical and administrative manager
- Intervention conditions defined in advance
- Day and night reporting on the progress of your recovery
- Advice and constantly support
Professionals, activate our emergency cell on 06 31 84 07 99 (24/7/365).
Start in less than 4 hours – a single point of contact for your direct-line company.
In what situations do our customers activate the emergency cell ?
100% of our customers have backups but they are not foolproof when faced with :
- Unpredictable loss such as water damage, fire or electrical damage (surge)
- A computer attack (act of vandalism) : encrypting data for ransom, erasing data
- Technical awkwardness : removal, reinstallation, manipulation error
- Hardware failure (machine failure) : mechanical or electronic failure, loss of configuration
Our procedure
It is customized for each case processed
Call us at
We are available 24/7/365. Start in less than 4 hours.
01
You call us
A business manager will assess the criticality, the technical and human means to put in place.
02
Delivery of material
One-site removal of equipment by express transport (taxi or courier) or hand delivery.
03
Data recovery
Uninterrupted engineering intervention until a result is obtained.
04
Data feedback
Instant feedback of the most important data via transfert thanks to our broadband connection.
Immediate diagnostic at arrival.
Analysis of the technical team and definition of the most secure and fast extraction procedure.
Daily follow-up meeting, morning and evening in french or english.
Why does Chronodisk provide you with emergency data recovery services ?
The four factors that make Chronodisk highly qualified to make your data quickly and efficiently :
- Our technicians and engineers are experienced, they are regularly trained in the latest techniques of trade.
- A acknowledge with more than 50 000 of data recovery solutions, saving time to find a solution.
- A stock of 30 000 hard drives for parts : repairs start immediately, without having to order and wait a week for a part.
- A state-of-the-art laboratory and secure our premises are protected physically and electronically.
2500
Recoveries / years
15
Years of existence
30 000
Parts in stock
18
Depot center
They gave their advice
First of all, I want to thank you for retrieving my data. Despite the critical state of the hard drive you managed to recover 400 GB of files in more than decent time. Special mention to the people of the reception who have always been very kind and have advised me extremely well. I’ll recommend you around, thank you again.
Pierre-André Laville
Really great company! A lot of availability to answer the various questions and in addition, I was able to recover all the birth photos of my little one erased by mistake… I recommend it!
Stéphanie Desmares
“A million thanks to the @chronodisk_fr crew for saving more than 60 000 tracks for me. This is 6 years of music!!! I would have been gutted to lose all that- You guys are wizards, and deserve a super huge MERCIIIIIIIIIIIIIIIIIII #chronodisk #thankyou #savingData #bestintheworld
Laurent Garnier
Nothing to complain about, very professional over the entire duration of the recovery of my data and the prices correspond to those of the market if I had to give a negative point that would be the delays that sometimes can be misunderstood. In my case I had no problems at this point with Chronodisk data recovery on the hard drive.
Julien Damcourt
How can you help us in an emergency situation ?
The more details you give, the more we can help you
Useful information to communicate us
Please send us :
- model, brand
- the operating system: name and version of the OS and the file system
- access passwords on the device
- the server configuration
- the circumstances of the breakdown
- actions already undertaken
- priority files : be very specific about what you want to recover (this is what we will test first).
What are the challenges for an emergency recovery ?
In the event of a disaster resulting in the total or partial destruction of your data, the financial consequences can be significant due to the shutdown of the activity, the maintenance of fixed charges, additional expenses caused by the search for solutions.
Our customers ask us in priority : accounting (payroll and invoices), data of their ERP, quotes. Losses are calculated on the basis of the wage cost of the off-duty workforce and the lack of production.
IS services are put to the test. The tension is often palpable within the teams. There is an obligation to find an effective solution to the problem.
Professionals, activate our emergency cell on 06 31 84 07 99 (24/7/365).
Start in less than 4 hours – a single point of contact for your direct-line company.