Data recovery on cell phone

We are recognized experts. Our engineers rely on more than 15 years of experience, tools and proprietary methods. 

Nous disposons d’une solide expérience, R&D en continu

Approved expertize

We have a solid experience, continuous R&D

Vous ne payez que les données sauvées, sans frais additionnels de pièces, etc

No charge

You only pay for saved data, at no additional cost of parts, ect

Évaluation gratuite des données récupérables, enlèvement gratuit de votre support

Free

Free evaluation of recoverable data, free removal of your support

Nous proposons des solutions de récupération efficaces et abordables

Fast and affordable

We offer efficient and affordable recovery solutions

Nous maîtrisons l’ensemble des récupérations pour les Téléphones / Smartphones

Nous prenons en charge tous types de téléphones : Téléphones portables / mobiles, Smartphones, Smartphones incassables.
La diversité des fabricants, les cryptages augmentent la difficulté de récupération. Nous intervenons sur l’ensemble des pannes :

  • Accès aux fichiers : problèmes de lecture ou de démarrage, etc
  • Panne électronique : surtension, tension, choc, eau, humidité, etc
  • Mémoire flash : lecture dégradée du fait de l’usure de la mémoire

Cell phone data recovery pricing 

4 price levels corresponding to 4 fault levels

Basic

Free diagnostic 

From 799 euros 

Deleted data, unintentional quick formatting

Symptoms
Missing files, slow playback 

Average

Free diagnostic 

From 899 euros 

Damaged phone : twisted, broken, broken connector 

Symptoms
Not detected by the system 

Severe

Free diagnostic 

From 999 euros 

Known simple electronics failure, water, fire

Symptoms
Not detected by the system 

Extrême

Free diagnostic 

From 1199 euros

Complex unknown electronic failure, encryption

Symptoms
Not detected by the system 

Why choose Chronodisk over another provider?

With our stock of more than 30,000 pieces, you can be sure to find your data very quickly.

Free evaluation 

Call us at

*See our terms and conditions of sale

Stage of the recovery

01

You contact us and specify the details of your media

02

You receive a free full evaluation and a quote

03

You accept the recovery services and validate the list of the recovered files

04

You receive your data once the payment has been made

2500

Recovering / year

15

Years of existence

30 000

Pieces in stock

18

Depots

They gave their opinions

First of all, I want to thank you for retrieving my data. Despite the critical state of the hard drive you managed to recover 400 GB of files in more than decent time. Special mention to the people of the reception who have always been very kind and have advised me extremely well. I’ll recommend you around, thank you again.

Pierre-André Laville

Really great company! A lot of availability to answer the various questions and in addition, I was able to recover all the birth photos of my little one erased by mistake… I recommend it!

Stéphanie Desmares

“A million thanks to the @chronodisk_fr crew for saving more than 60 000 tracks for me. This is 6 years of music!!! I would have been gutted to lose all that- You guys are wizards, and deserve a super huge MERCIIIIIIIIIIIIIIIIIII #chronodisk #thankyou #savingData #bestintheworld

Laurent Garnier

Nothing to complain about, very professional over the entire duration of the recovery of my data and the prices correspond to those of the market if I had to give a negative point that would be the delays that sometimes can be misunderstood. In my case I had no problems at this point with Chronodisk data recovery on the hard drive.

Julien Damcourt

Frequently asked question

En fonction de la capacité des données récupérées, nous les enverrons soit sur un nouveau disque externe, soit par téléchargement.
Nos méthodes de récupération adoptent de procédures strictes. Nos installations sont sécurisées (système de surveillance vidéo, équipements renforcés), et nos équipes prennent les plus grandes précautions pour garder les données secrètes. Vos données sont sécurisées et font l’objet d’une grande attention.
Oui, avant d’effectuer un paiement, vous pourrez consulter et valider une liste des fichiers que nous avons pu récupérer. Des tests automatiques et manuels sont réalisés vous garantissant ainsi le fonctionnement de vos fichiers prioritaires.
Les taux de succès se situent entre 50 et 60 %.
Si un appareil s’avère irrécupérable, il est possible de le faire détruire de façon sécurisée ou de vous le retourner. Les frais de retour sont à la charge du client.
Le paiement du devis de récupération n’est pas dû tant que la récupération n’a pas été effectuée avec succès et que vous n’avez pas validé la liste des dossiers que nous vous fournissons. Les frais de retour sont à la charge du client.

For several years, the smartphone has occupied a prominent place in our lives. At any time, it is used for communication, taking photos and videos, social networks, ect. It is an equipment that records many important and sometimes confidential information. However, you may not be able to access certain files because you have accidentally deleted them or because they are corrupt. If this happens, do not worry: Chronodisk offers to help you in recovering phone data!

What kind of failure for a hard drive?

Documents that seem to be lost in your mobile device are not systematically deleted. They are always present in your support, even if you can’t consult them. The Android and iPhone smartphone, while convenient and secure, is not immune to corruption.

When it is affected, it usually results in the loss of your important information. When we know that today, many people consult their messages and receive private files via their phone, losing them can quickly become frustrating.

That said, there are several reasons that can put this device out of order and prevent you from accessing its content:

  • Virus attacks: One of the main causes of file loss in a laptop is virus attack. By using it to surf on some websites, you expose it to malware. When the latter penetrate it, they corrupt your documents and make them inaccessible.
  • Electronic failures: Data may also be inaccessible due to electronic failures. These are usually electric surges and voltages, shocks, floods and falls, humidity, etc.
  • Problems reading or starting the phone system
  • A malfunction on the flash memory: playback is impossible or degraded because of the worn memory.
  • Accidental deletion of documents
  • The root of the laptop
  • The mobile does not turn on
  • Errors in handling, etc.

Whatever the cause of the malfunction, the situation is not irreversible, and at Chronodisk, we can proceed with the recovery of phone data.

Our technicians have all the skills to retrieve any type of documents on any Android or iPhone mobile:

  • Samsung
  • Huawei
  • Xiaomi
  • Vivo
  • Lenovo
  • Apple, etc.

Whatever the encryption mechanisms, our technicians will not fail to find the origin of the problem and provide the appropriate solution.

How does the data recovery procedure work ? 

In the event of a breakdown, many people have the reflex to want to open their own phones. We advise against doing so, at the risk of aggravating the malfunction. In fact, the successful rate of file recovery in a mobile is between 50 and 60%. Taking the risk of opening it may reduce the chances of recovery procedure and lead to definitive loss of your data in your media. 

If you can’t view your content or extract it from your laptop, the best option you have is to hire professionals.

The procedure of data recovery on Android and Apple at Chronodisk is easy. First of all, we invite you to contact us as soon as you detect an anomaly, if your phone is HS and does not turn on, or when you are unable to access your documents. 

Our customer service is available for you from Monday to Saturday and receives all of your requests. Then we proceed to the free evaluation of your mobile  to determine which files to recover.

Generally, data recovery in the phone does not require opening the mobile. With 15 years of experience, we are able to provide you with services that meet your needs. How do we proceed in this case? We use suitable software to recover the files you need in your mobile. This may include:

  • Photos
  • Videos
  • Messages
  • Important documents, etc.

Once the phone data recovery is done, we save the files to an external drive or media before handing them to you. We can also send them to you according to the modes you choose.

Some advice : how to optimize data recovery?

To optimize data recovery on your phone we recommend you to adopt the right actions : 

  • If the cell phone is HS we recommend you to not plug it in or try to open it. 
  • If the phone is turned on, but you are unable to access the content, we recommend that you do not install a data recovery application. 
  • Also remember to regularly backup your files to your computer, USB drives or any other external media.

These measures help reduce the risk of permanent loss of your documents.

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