Nothing is more frustrating than losing access to all your data on your smartphone overnight. Several events can cause this loss of access, whether it’s a broken screen or one that no longer responds. All your photos, texts, and mobile apps then become inaccessible, and various tactics must be attempted to get them back. You might also simply want to transfer your data to a new smartphone. So, how do you go about the recovery?

Recovering your data

First of all, the options will vary depending on the type of smartphone you have, most often an Android device or an iPhone. In addition, the condition of the device matters: is it broken or functional?

My smartphone is broken

If your mobile phone is broken, the content will be more difficult to access, assuming it’s still accessible at all. For an Android, you can try connecting it via various online tools, which may be paid or require installing certain programs. You need to be cautious. If you had Google Drive backups, you can download an existing backup directly via the platform. For iPhone, it’s the same process, but with Apple’s iCloud cloud platform.

My smartphone is working

With the screen and interface intact, it will be easier to proceed with recovering its content. By connecting your mobile phone to your PC using a USB cable, you’ll be able to access the backup and browse it. How? With an Android, you need to go through File Explorer, then go to “This PC” and select the device. Your photos and personal information will be found there. For an iPhone, you need to go through iTunes, where your phone will be automatically recognized.

How can you prevent data loss?

To prepare for any eventuality, such as breakage or theft, or simply to make life easier when buying a new device, various strategies allow you to back up your photos, videos, personal information, and apps.

Back up regularly

The key to success lies in backing up the content of your mobile phone as often as possible. You can enable the automatic backup option for peace of mind. How do you go about making multiple backups on other types of media?
Several methods can be recommended:

  • On USB drives or an external hard drive;
  • On social media (most often in the form of private albums)
  • In the cloud via third-party platforms (iCloud, Google Photos, Dropbox, etc.).

Google account

With Android mobile phones, a Google account can be very useful, since it allows you to make backups with Google Drive that will be quickly accessible in the event of a device change. Plus, you have access to Google Photos, which lets you upload your personal photos and videos to the cloud and access them on all platforms with your Google account.

New device

When changing devices, several tips make things easier after recovering the content from your old device:

  • Take a screenshot of your old phone’s screen to reinstall the same apps;
  • Change your SIM card;

Follow the advice given here and back up regularly.

Tried everything and your data is still out of reach?

Despite your attempts, the methods described in this article aren’t working? The online software, the methods using a USB cable, and you’ve never backed up the content of your device to a USB drive or cloud platforms? How do you go about recovering your data? In that case, a consultation with professionals like us is necessary. Fortunately, the team of experts at Chronodisk will recover your seemingly lost data for you and can also guide you through transferring it to your new smartphone. Contact us as soon as possible in the event of a broken smartphone so we can bring back your smile!