SSD Data Recovery
We are recognised experts. Our engineers draw on more than 15 years of experience, proprietary tools and methods for SSD data recovery.
Proven expertise
Solid experience, continuous R&D
No hidden fees
You only pay for the data recovered, no extra charges for parts, etc.
Free
Free assessment of recoverable data, free collection of your media
Fast and affordable
We offer effective, affordable recovery solutions
We handle every aspect of SSD data recovery
We work with all interfaces: SATA, NVMe, mSATA, M.2, SAS, for all faults: firmware errors, drive recognition errors, controller chip failure, degraded NAND memory, power surges:
- 2.5″ SATA SSD drives 128GB/1TB
- M.2 SSD drives
- NVMe PCI-Express 4x SSD drives
- mSATA SSD drives
- Server SSD drives
- External SSHD drives
Our pricing for SSD drives
4 price levels matching 4 levels of fault severity
Basic
Free diagnosis
From €299
Deleted data, quick format,
corrupted sectors
Symptoms
Missing files, blue or black screen, slow reading
MEDIUM
Free diagnosis
From €599
Corrupted initialisation firmware, controller fault
Symptoms
SSD drive not physically detected, or poorly detected
Severe
Free diagnosis
From €799
Power surge, damaged memory chips
Symptoms
SSD drive not detected or poorly detected, burnt component
Extreme
Free diagnosis
From €999
Desoldering of memory chips, specific controllers
Symptoms
SSD drive not physically detected, or poorly detected
Why choose Chronodisk over another provider?
With a stock of more than 30,000 parts, you can be sure of getting your data back very quickly
Free
A no-cost assessment
Call us on
*See our Terms and Conditions of Sale
The recovery steps
01
You contact us and describe the details of your device
02
You receive a full assessment and a quote, free of charge
03
You approve the recovery service and confirm the list of recovered files
04
You receive your data once payment has been made
2500
Recoveries a year
15
Years in business
30 000
Parts in stock
18
Drop-off centres
What our clients say
Tout d’abord, je tiens à vous remercier d’avoir récupéré mes données. Malgré l’état critique du disque dur, vous avez réussi à récupérer 400 Go de fichiers en temps plus que convenable. Mention particulière aux personnes de l’accueil qui ont toujours été très aimables et m’ont extrêmement bien conseillé. Je vous recommanderai autour de moi, encore merci.
Pierre-André Laville
Vraiment super entreprise ! Beaucoup de disponibilités pour répondre aux différentes questions et en plus, j’ai pu récupérerer toutes les photos de naissance de mon petit effacées par erreur… Je recommande !
Stéphanie Desmares
“A million thanks to the @chronodisk_fr crew for saving more than 60 000 tracks for me. This is 6 years of music!!! I would have been gutted to lose all that- You guys are wizards, and deserve a super huge MERCIIIIIIIIIIIIIIIIIII #chronodisk #thankyou #savingData #bestintheworld
Laurent Garnier
Rien à redire, très professionnels sur toute la durée de la récupération de mes données et les prix correspondent à ceux du marché si je devais donner un point négatif ce serait les délais qui parfois peuvent être mal compris. Dans mon cas je n’ai pas eu de soucis à ce point Chronodisk récupération de données sur disque dur.
Julien Damcourt
Our advice to avoid making
data loss worse
Stay optimistic, and above all don’t take any risks!
Hardware faults
Switch off the device immediately, especially if you hear unusual noises.
Do not force the drive with tools that don’t handle bad sectors, as this could scratch the platters.
Never open the drive outside a cleanroom. This will leave traces, and laboratories charge extra for the time needed to clean the platters.
Pack your hard drive carefully when shipping it
Non-hardware faults
You can no longer access your data.
Above all, do not write anything else to the drive: do not install software or, worse, copy data onto the drive that suffered the loss.
If you need to work on the computer, clone it onto an identical drive and then work from an external enclosure.
Water and fire damage
Cleaning is delicate! Do not dry out the drives.
For drives that have been submerged: it’s best to leave them in water to prevent corrosion — ideally in a sealed plastic container filled with distilled water.
Stay calm — we’ve already received dozens of these 🙂
Frequently asked questions
SSD drives are widely used to store important information. Besides being lightweight, they are prized for being compact with ample storage space. It’s a reliable, fast, durable and efficient piece of equipment. However, it is not immune to malware and accidents, and in the event of an attack or malfunction, you are likely to lose all the files stored on it. How should you react when this happens? Call on Chronodisk for SSD data recovery!
Why you risk losing data on an SSD drive
Unlike magnetic hard drives, SSD models are more robust. Stored data is held in what’s known as flash memory. The risk of losing it to a mechanical fault is therefore almost non-existent.
Even if your media is dropped or knocked, your files remain intact. Loss on this type of device occurs when the data and flash memory are damaged. The most common failures generally fall into these categories:
- Virus attack: SSD devices are not immune to viruses. When malware gets onto the drive, it attaches itself to documents and infects them. Without antivirus software installed, malware corrupts the system and makes your information inaccessible and unreadable. In this case, you may need to wipe the memory to get a freshly formatted system.
- Operating system crash: the device’s operating system generally crashes because of a software malfunction.
- The media has burnt out: the cause? Power surges!
- A deliberate or accidental format: an SSD device may be formatted because it’s infected with viruses, because its file system isn’t recognised, or when you install a new operating system. Either way, this erases the information on the drive.
- Electronic components have failed
- The circuit board is damaged
- The connectors are damaged
- The controller chip has failed
- The drive is not recognised
What to do if you lose data on an SSD drive
SSD devices are used by professionals and individuals alike. When stored files are lost, it’s important to carry out a data recovery. How? Software-based recovery may be enough to retrieve deleted documents. However, this method doesn’t always solve the problem.
Your system may prompt you to format the drive. We recommend against accepting this, so as not to reduce your chances of recovering your documents.
When this happens, you need to call on SSD data recovery professionals. At Chronodisk, we have the expertise and skill needed to repair your media. We start by running a diagnosis, then move on to reconstructing the device’s logical layout.
In our dedicated laboratory, we desolder each component of the device to assess the extent of the damage. Only this way can we reconstruct the logical layout between the different chips on your equipment.
At Chronodisk, we handle all types of faults across all interfaces: SAS, SATA, mSATA, NVMe and M.2.
The data recovery process is simple. We invite you to contact us as soon as you notice something unusual with your device. Unlike a magnetic hard drive, an SSD makes no noise when it fails. It’s silent, and you’ll usually only detect a fault when you notice it’s burnt out or unreadable via the read port.
Once you’ve contacted us, we carry out an in-depth assessment of your device. This is free of charge and is followed by a quote. Once you approve it, we proceed with the SSD data recovery.
Recovered files can be transferred onto another drive or sent to you via a high-speed download.
How to reduce the risk of irreversible data loss on SSD drives
People’s first instinct when their drive fails is often to try to repair it themselves. While the intention is understandable, it isn’t necessarily the right solution. In trying to recover the information yourself, you can make the fault worse and damage your media further.
The best approach in this case is to switch off your device and stop using it. This will limit the damage and improve the success rate of the recovery.
Since the fault isn’t mechanical, we also recommend you stop writing anything to the drive. Don’t install anything, and don’t copy files onto the drive that suffered the loss.