Emergency Data Recovery
Trust us – we achieve the best success rates on the market!
Emergency unit
Emergency data recovery for businesses and organisations
Getting your business back up and running fast is our priority – every minute counts! We work 24/7/365, and we only give up once every option has been exhausted. We have been data recovery experts for more than 20 years.
Our advantages
- A single point of contact for your company, on a direct line
- A dedicated technical lead and administrative lead
- Intervention terms agreed in advance
- Day and night reporting on your recovery’s progress
- Ongoing advice and support
Businesses, activate our emergency unit on 06 31 84 07 99 (24/7/365).
Starts in under 4 hours – a single point of contact for your company, on a direct line.
When do our clients activate the emergency unit?
100% of our clients have backups, but they are not foolproof against:
- An unforeseeable incident such as water damage, fire or electrical damage (power surge)
- A cyberattack (act of vandalism): data encrypted for ransom, data deletion
- A technical slip-up: deletion, reinstallation, handling error
- A hardware fault (equipment breakage): mechanical or electronic failure, lost configuration
Our procedure
Tailored to each case we handle
Call us on
We are available 24/7/365. Starts in under 4 hours.
01
You call us
An account manager will assess how critical the case is and what technical and human resources are needed.
02
Handover of your equipment
On-site collection by express courier (taxi or courier service) or handed to us in person.
03
Data recovery
Our engineers work without interruption until a result is achieved.
04
Return of your data
Instant transfer of priority data thanks to our high-speed connection.
Immediate diagnosis on arrival.
Analysis by our technical team and definition of the safest, fastest extraction procedure.
Daily status meetings, morning and evening, in French or English
Why can Chronodisk provide emergency data recovery services?
Four factors that make Chronodisk highly qualified to get your data back quickly and efficiently:
- Our technicians and engineers are experienced and regularly trained in the latest techniques in the field.
- A knowledge base with more than 50,000 data recovery solutions, saving time when finding a fix.
- A stock of 30,000 hard drives for parts: repairs start immediately, with no need to order a part and wait a week.
- A cutting-edge, secure laboratory – our premises are physically and electronically protected.
2500
Recoveries a year
15
Years in business
30 000
Parts in stock
18
Drop-off centres
What our clients say
Tout d’abord, je tiens à vous remercier d’avoir récupéré mes données. Malgré l’état critique du disque dur, vous avez réussi à récupérer 400 Go de fichiers en temps plus que convenable. Mention particulière aux personnes de l’accueil qui ont toujours été très aimables et m’ont extrêmement bien conseillé. Je vous recommanderai autour de moi, encore merci.
Pierre-André Laville
Vraiment super entreprise ! Beaucoup de disponibilités pour répondre aux différentes questions et en plus, j’ai pu récupérerer toutes les photos de naissance de mon petit effacées par erreur… Je recommande !
Stéphanie Desmares
“A million thanks to the @chronodisk_fr crew for saving more than 60 000 tracks for me. This is 6 years of music!!! I would have been gutted to lose all that- You guys are wizards, and deserve a super huge MERCIIIIIIIIIIIIIIIIIII #chronodisk #thankyou #savingData #bestintheworld
Laurent Garnier
Rien à redire, très professionnels sur toute la durée de la récupération de mes données et les prix correspondent à ceux du marché si je devais donner un point négatif ce serait les délais qui parfois peuvent être mal compris. Dans mon cas je n’ai pas eu de soucis à ce point Chronodisk récupération de données sur disque dur.
Julien Damcourt
How can you help us in an emergency?
The more detail you give us, the more we can help
Useful information to send us
Please let us know:
- the model and brand
- the operating system: OS name and version, and the file system
- the device’s access passwords
- the server configuration
- the circumstances of the fault
- any action already taken
- your priority files: be very specific about what you want recovered (this is what we test first).
What’s at stake in an emergency recovery?
If an incident causes total or partial destruction of your data, the financial consequences can be severe – business interruption, fixed costs continuing, and extra expenses from searching for a solution.
Our clients ask us to prioritise: accounting (payroll and invoices), their ERP data, quotes. Losses can be calculated based on the payroll cost of idle staff and lost production.
IT teams come under real strain. Tension is often palpable within teams. There is a real need to find an effective solution to the problem.
Businesses, activate our emergency unit on 06 31 84 07 99 (24/7/365).
Starts in under 4 hours – a single point of contact for your company, on a direct line.