NAS Server Data Recovery
We are recognised experts. Our engineers draw on more than 15 years of experience, proprietary tools and methods for NAS server data recovery
Proven expertise
We have solid experience and ongoing R&D
No hidden costs
You only pay for the data recovered, with no additional charges for parts, etc.
Free
Free assessment of recoverable data, free collection of your media
Fast and affordable
We offer effective, affordable recovery solutions
We handle all types of NAS server recovery
We work on all categories of NAS: tower or rack-mounted, from 2 to 48 bays, all interfaces:
- Gigabit Ethernet
- iSCSI
- eSATA
- USB 3.0
- Firewire 400/800
- 10 Gigabit Ethernet
- Thunderbolt 2
- Fibre Channel 8Gb/s
Our pricing
NAS server data loss situations we’ve already handled:
- One or more drives fail or go offline
- A RAID controller failure: the original RAID configuration is altered or lost
- Hard drives incompatible with the RAID array are added
- The server fails and cannot mount damaged, deleted or corrupted volumes/partitions
- Files deleted or overwritten: accidentally, during a backup, or through an attack
- Loss of shared network volumes due to accidental formatting
- Damage caused by a disaster: physical damage to the server
Our prices vary depending on several factors
- The number of drives
- Technical difficulty: manufacturer brand, age of the equipment, encryption, physical damage, etc.
- The level of urgency
Why choose Chronodisk over another provider?
With a stock of more than 30,000 parts, you can be confident of getting your data back very quickly
News
New record for CHRONODISK: 111 terabytes of data recovered
Every day, we’re called on to recover data from all types of storage media.
Our laboratory keeps pushing the limits and constantly seeks excellence — even the holy grail — and to break records! That can mean repairing a complex fault, recovering the largest volume of data, or decrypting malware following what’s commonly known as a ransomware attack.
Our laboratory keeps pushing the limits…
Free
A no-obligation assessment
Call us on
*See our Terms and Conditions of Sale
The recovery process
01
You contact us and give us the details of your device
02
You receive a free, full assessment and quote
03
You approve the recovery service and confirm the list of recovered files
04
You receive your data once payment has been made
2500
Recoveries a year
15
Years in business
30 000
Parts in stock
18
Drop-off centres
What our clients say
Tout d’abord, je tiens à vous remercier d’avoir récupéré mes données. Malgré l’état critique du disque dur, vous avez réussi à récupérer 400 Go de fichiers en temps plus que convenable. Mention particulière aux personnes de l’accueil qui ont toujours été très aimables et m’ont extrêmement bien conseillé. Je vous recommanderai autour de moi, encore merci.
Pierre-André Laville
Vraiment super entreprise ! Beaucoup de disponibilités pour répondre aux différentes questions et en plus, j’ai pu récupérerer toutes les photos de naissance de mon petit effacées par erreur… Je recommande !
Stéphanie Desmares
“A million thanks to the @chronodisk_fr crew for saving more than 60 000 tracks for me. This is 6 years of music!!! I would have been gutted to lose all that- You guys are wizards, and deserve a super huge MERCIIIIIIIIIIIIIIIIIII #chronodisk #thankyou #savingData #bestintheworld
Laurent Garnier
Rien à redire, très professionnels sur toute la durée de la récupération de mes données et les prix correspondent à ceux du marché si je devais donner un point négatif ce serait les délais qui parfois peuvent être mal compris. Dans mon cas je n’ai pas eu de soucis à ce point Chronodisk récupération de données sur disque dur.
Julien Damcourt
Our advice on avoiding
further data loss
Stay calm, and above all don’t take any risks!
Hardware faults
Switch off the device immediately, especially if you hear unusual noises.
Don’t force the drive with tools that don’t handle bad sectors — this could scratch the platters.
Never open the drive outside a cleanroom. This will leave traces, and laboratories charge extra to clean the platters.
Pack your hard drive carefully when shipping it
Non-hardware faults
You can no longer access your data.
Above all, don’t write anything else to the drive: don’t install software, or worse, copy data onto the drive that suffered the loss.
If you need to keep working on the computer, clone it to an identical drive and then work from an external rack.
Water and fire damage
Cleaning is delicate! Do not dry the drives.
For submerged hard drives: it’s best to leave them in water to prevent corrosion — ideally in a sealed plastic container filled with distilled water.
Stay calm — we’ve already handled dozens of these 🙂
Frequently asked questions
Known as Network Attached Storage, a NAS server is an excellent system used to store files on a central volume and then share them among network users. Easy to manage, it’s reliable and offers excellent performance. That doesn’t stop it from failing, though. There are always handling errors and failure risks that can lead to the loss of important information. Because we know this kind of situation can happen at any time, and that it can be damaging for you and your business, we offer our NAS server data recovery services at Chronodisk!
Causes of data loss on a NAS server
Generally, servers are used by businesses to centralise a large volume of data essential to their operations. Losing it can paralyse an entire area of activity, limit the company’s ability to function, and even lead to significant financial losses.
Several causes can lead to a failure and the loss of important files. The storage devices used in this type of system are generally subject to the same problems as hard drives, namely:
- Drive failures caused by a partition or formatting issue
- RAID configuration errors
- File system corruption
- Volumes corrupted, deleted or damaged due to human error or viruses
- Power supply failures or motherboard issues
- Disasters (flooding, fire, lightning)
- Accidental overwriting of files
- Adding hard drives incompatible with the RAID
- Etc.
In short, NAS server data recovery covers the same types of faults encountered on physical storage media, namely:
- Logical faults
- Mechanical faults
- Electronic faults
Recovering your data from NAS servers
With 15 years of experience in data recovery for NAS servers, we’re able to offer services that meet your needs. In fact, we can recover all your information lost from a large-scale storage system.
We know the files stored on this type of system are sensitive, and we understand how important they are to your business. That’s why, in the event of a loss, we put our advanced NAS server data recovery services at your disposal, to keep your data out of the hands of unscrupulous competitors.
Our technicians are skilled and experienced, and they use innovative techniques to quickly recover your lost information. To support them, we’ve equipped them with an ISO-certified laboratory with innovative tools to deliver the right solution for every case.
Our NAS server data recovery services are tailored to your needs and cover every category of system (rack-mounted or tower, from 2 to 48 bays) and every type of interface:
- USB 3.0
- eSATA
- iSCSI
- Gigabit Ethernet
- Fibre Channel 8 Gb/s
- Thunderbolt 2
- Firewire 400/800
- 10 Gigabit Ethernet
The process for recovering your lost information at Chronodisk is very simple. First, get in touch with us as soon as you notice a fault on your system. We have a customer service team available 6 days a week, and a crisis unit available around the clock for emergencies.
Once we have your storage media, we first carry out a free analysis to determine the cause of the failure. Even though the loss isn’t final, we assess the conditions surrounding it to determine the best NAS server data recovery approach to take.
Depending on the type of fault and your needs, our technicians can work:
- In our laboratory: most of the time, working in our cleanroom is the most recommended approach. It has all the tools we need to diagnose, analyse and recover your inaccessible information.
- On site: we can also travel to the location of the fault to carry out the NAS server data recovery process.
Chronodisk’s advice
NAS malfunctions can be fixed and lost information can be recovered, provided you take the right steps. If you notice a problem, we recommend that you:
- Avoid working on the system once you detect a problem
- Avoid resetting the system’s devices or hard drive
- Avoid any system reconfiguration
- Do not format the failed RAID
- Do not reset the failed system
- Do not install a new hard drive after a failure
By keeping all devices and storage media exactly as they are, you reduce the risk of permanent loss and give the recovery process on your NAS server the best chance of success.