In business, data management is no small matter. Data is important for the economic growth of an organisation, and it is essential to keep it safe. However, as we all know, accidents happen every day, and you may end up losing this critical information. When that happens, it can affect the company’s growth. Fortunately, losing your files is not an irreversible situation. At Chronodisk, we offer recovery services for documents that have been lost or accidentally deleted. How does the process work? Find out right away!
What does the data recovery process involve?
How does data recovery work, and what does this technique involve? File restoration is an IT procedure that consists of retrieving files you have lost from your storage device. The loss can be the result of mishandling, or a logical or electronic fault.
All storage devices (USB drives, external hard drives, RAID servers, etc.) can be affected. It generally takes place in several stages, from assessment to the actual data recovery, through to repairing files that were corrupted at the time of deletion or loss.
Successfully carrying out this operation requires extensive experience and expertise. Even though the tasks involved may generally seem simple, it is easy to permanently lose everything as a result of a single wrong move.
That is why it is generally recommended not to attempt it alone, and instead to call on professionals who know exactly what actions to take depending on the severity of the problem. In this field, at Chronodisk, our data recovery experts have the necessary skills and equipment. We know how to ensure the operation runs smoothly, without any risk to your important files.
Data recovery : first point of contact
How does data recovery work at Chronodisk? The first step is getting in touch. If you have lost important information, we encourage you to contact us. We are available to our clients 6 days a week by phone at 01 40 60 00 00, or by filling in the form available on our website. In addition, in extremely urgent cases, an emergency unit is available 24/7.
Once initial contact has been made, one of our technicians will guide you through the rest of the process.
Free assessment
Once you have made contact, our team carries out a free assessment of your storage device, which you will have sent to us beforehand. The aim of this step is to determine the cause of the fault. This allows us to know which procedure to adopt for data recovery.
How does this assessment work ? Our technicians may open your storage device to identify what may have caused the issue. We then provide a free quote, and once it is approved, we proceed with the restoration work.
Payment for the operation is only made once we have restored your files and you have approved them.
The process itself
So, how does data recovery actually work ?
In the lab
Most of the time, we recommend that the process take place in our lab. This is the most suitable solution because we have all the equipment needed there to carry out effective data recovery. How does this work ?
Depending on the nature of the fault, we may use software to carry out the recovery, or open your storage devices. In the latter case, a cleanroom procedure is necessary. Our cleanroom is well equipped and has the ideal temperature and conditions to prevent the permanent loss of your confidential information.
On-site at the location of the fault
Perhaps your storage devices cannot be sent to our premises. How does restoration work in this case ? A team generally travels to the site of the fault to carry out the recovery. However, the situation must be genuinely urgent, and sending the device must be impossible.
Remotely
How does remote data recovery work ? In rare cases, it is possible for the recovery to be carried out remotely. For this, the storage system in question needs to be operational.
Now you know how data recovery works. It is always important to call on a professional to avoid making the fault worse and permanently losing your files. In addition, you can also minimise the risk of loss by always backing up your important information on several storage devices. That way, if the main device fails, you will still be able to quickly access your documents.