One of the main causes of losing your files is a “disk crash”. This can happen at any time, and often when you least expect it. Certain warning signs can alert you, such as unusual clicking noises or overheating. If any of these signs appear, it is recommended that you turn off your computer quickly. If you fail to do so, the “disk crash” can occur, making recovery much more complex. This is why, in the event of data loss, it is important to call on a recovery company — but how do you choose the right one? That’s what we’ll explain below.

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The first data recovery company you choose is the right one!

Choosing a data recovery company is no small matter. When a specialized recovery company offers you its expertise, you should know that the first recovery attempt is the one with the best chance of success. While nothing stops you from sending your damaged storage device to other IT providers, the more it is handled, the lower your chances of recovering your data. This is why the first company you turn to for your data recovery should be the most competent one. Additionally, to maximize your chances of getting your data back, we advise against opening your damaged SSD hard drive yourself. Doing so increases the risk of losing your data for good.

Choose a recovery company you have already heard of

Choosing a company to recover your data should never be rushed. This is not about picking the first name you come across. Think about how you choose other products and/or services. You often tend to go with a brand you know well and/or one you’ve heard good reviews about. Choosing the company that will be competent to recover your media works exactly the same way!

Minimize the risks by opting for a company that is well recognized in the market and whose services have numerous customer reviews on discussion forums or websites.

Choose experience for your recovery attempt

Over time, storage technologies change (flash technology, virtualization, encryption, etc.). It is therefore recommended to choose a recovery company with solid experience, handling thousands of cases each year across various storage media:

This guarantees the expertise of the technical staff and considerably increases your chances of recovering your data. Indeed, solid experience translates into greater competence in recovery.

Be wary if the service seems too good to be true

Although prices may vary from one IT provider to another, we recommend being suspicious when the displayed price is relatively low. Indeed, the quality of the services provided may be insufficient to allow for optimal recovery, or worse, your data could become unrecoverable afterward.

What’s more, attractive prices may hide additional fees. A diagnostic, whether free or not, must always be carried out by competent technicians and should always be followed by a report as well as a quote. We warn you against free diagnostics performed hastily over the phone. If a cleanroom is refused, be aware that a specialized recovery company cannot send you a report and a quote if your storage device has not been examined in a recovery laboratory.

Favor a company that has laboratories in France to ensure better service that meets the standards applied in the country.

Why choose Chronodisk for data recovery?

For 17 years, we have been investing time and financial resources to develop the best methods for restoring your files. Our teams have extensive expertise and are skilled in recovery within our computer cleanroom. This cleanroom is Iso Class 100 certified and meets current standards, allowing us to offer you fast, high-quality services. To provide quality service to our clients, our teams are equipped with numerous technical tools, including laminar flow hoods. Don’t hesitate to contact us if you wish to recover your lost files.

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Businesses are sometimes required to store large volumes of data essential to their operations. BTRFS is a next-generation file system. It is designed to effectively meet the needs of businesses facing issues with their storage systems. The BTRFS file system provides businesses with tools to regularly back up their data. It is installed directly on Synology NAS servers. Needless to say, these tools are designed to support the business in its day-to-day operations.

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What is data recovery?

Data recovery is a computing operation that allows you to retrieve or restore your lost data. This may, for example, involve digital documents deleted following a mishandling, a mechanical failure, or an electronic failure. However, recovering your data is a highly complex procedure. It is only in specialized laboratories that one finds the expertise and equipment required for an operation of this scale.

This is why specialists strongly advise against handling a damaged data storage device yourself. Also refrain from using data recovery software. An attempt of this kind could worsen the problem, or even jeopardize all chances of recovering your lost or corrupted data.

Certain steps should be followed when setting up a data recovery process within a business:

Some advantages of the BTRFS file system

As a user of the BTRFS file system, this tool offers you various advantages when implementing BTRFS volumes on Synology NAS. Keeping metadata in good condition is essential in any data storage system.

Indeed, among the sensitive information it contains are file names, their location, folder structures, and access permissions. On each volume, BTRFS writes files using two copy on write copies of metadata. This way, if the hard drive has bad sectors or is damaged, data recovery is not compromised.

Spontaneous repair of BTRFS files is another advantage offered by the BTRFS file system. Detecting errors is a real headache when using a conventional data storage system. This usually results in corrupted data being delivered without any warning or error message appearing. To avoid such setbacks, BTRFS performs extensive checks on data being read, as well as on metadata.

If a discrepancy is found, BTRFS automatically detects the altered files. BTRFS’s snapshot function creates a copy on write in a shared folder. This way, if the database is lost or corrupted due to human error, it can be recovered immediately. The BTRFS partition relies on the moment the snapshot was captured to restore deleted or corrupted data.

Why call on a data recovery professional?

Having your recovery handled by a professional protects you from information leaks and industrial espionage. It is important to keep in mind that these specialists respect the confidentiality of the digital information they are tasked with extracting. Another advantage of this approach is preserving the equipment’s manufacturer warranty. Put simply, there are many reasons that can justify turning to a qualified professional for your data recovery needs.

First, the specialist is able to establish a precise, immediate diagnosis. When you request a technician’s intervention for your data recovery, the first thing they do is diagnose the problem. Taking the urgency of the situation into account, they present you with the results of their diagnosis as soon as they have confirmed it.

Second, a company specializing in data recovery provides you with a modern infrastructure of virtual machines as well as a team of expert IT and electronics engineers. The expertise of this valuable resource covers every aspect related to the loss of your files. Their field of expertise also includes operating modern equipment, including backup tools such as BTRFS.

Third, a company operating in this type of business generally offers quality services. To avoid tarnishing the company’s image, such services are not outsourced. This also helps ensure complete customer satisfaction. It is often said that this type of professional puts money second. This explains why these companies spare no effort to achieve their goal: recovering a client’s lost or corrupted files.

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Haven’t you heard about cyber-attacks and the loss of vast amounts of data in the business world? But do you know what it is and how to put a BCP in place? We’ll tell you now.

In general, few SME business owners stop to think about what would happen if they suffered a cyberattack resulting in the loss of all their company’s data. They usually assume that with a good cybersecurity system in place, they’re safe. As many cybersecurity firms point out, no one is 100% protected, and anyone who believes otherwise is missing the point. Today’s cybercriminals are constantly evolving, developing new ways every day to interfere with companies’ information systems. If large companies are exposed to these cybercriminals, what makes SMEs, freelancers, or micro-businesses any less exposed? So what are the possible solutions to protect your business and avoid the loss of all its data?

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What is a business continuity plan (BCP)?

A business continuity plan, or BCP, refers to a set of measures a company adopts to ensure its operations are not substantially affected by events beyond its control. Putting a BCP in place covers everything related to the efforts a company makes to keep running smoothly under all circumstances. The data recovery system (DRS) — the way data is recovered after a disaster so the business can keep operating — and high availability of systems are two of the categories included in a BCP.

A business continuity plan, or BCP, is a logistical plan for how an organization should recover and restore its critical resources, whether partially or fully disrupted, within a predetermined timeframe following an unwanted disruption or disaster.

Considerations for a BCP

When implementing a BCP, two main considerations must be taken into account: the RPO (Recovery Point Objective) and the RTO (Recovery Time Objective).

The first refers to the volume of data at risk of loss that the organization considers tolerable. In other words, it determines the maximum acceptable loss of data entered since the last data backup, up until the system fails. It does not depend on recovery time.

As for the second, it expresses the length of time an organization can tolerate the shutdown of its critical applications and the associated drop in service level, without affecting the continuity of any business activity.

Tolerable downtime keeps shrinking, due to the growing intensity of business processes, their globalization, and the need for real-time cooperation between multiple internal and external units. In addition, a growing number of transactions are now paperless, which makes recovery practically impossible in the event of data loss.

Data recovery plans to ensure business continuity

The disaster recovery plan (DRP) is a recovery process covering essential data, hardware, and software. Its aim is to enable a business to resume operations after a significant data loss. It’s a process or workflow that enables data recovery, whether through physical or software-based solutions. This allows the business to resume operations even in the event of an incident — natural, human-caused, ransomware, or other cyberattacks on its systems.

A disaster recovery plan aims to provide the business with alternative means of carrying out its normal functions when the usual means are unavailable due to an unforeseen event.

The DRP focuses on the IT systems that support the company’s essential functions. It differs somewhat from what is meant by a BCP, which involves keeping a company’s essential aspects running despite major disruptive events. It can be said that the DRP is a subset of the BCP.

Having and maintaining a DRP is essential for any type of business in order to assess the impact of a disaster situation. It also enables a quick recovery and relaunch of operations after a loss. This helps minimize the risk of capital loss and, above all, avoid the loss of trust in the company among its customers.

What points should be considered when designing a DRP?

To properly design a DRP, the first step is to establish what needs to be protected and how long it will take to recover it. After that, drafting the document should cover the remaining considerations to take into account. These considerations are:

Lastly, keep in mind that the DRP is a constantly evolving document. There’s no point designing and putting a disaster recovery plan in place just to leave it on a shelf. You need to familiarize your staff with the DRP and make sure they know their role. It will need to be tested, continuously reviewed, and kept easy to update or extend. This will allow you to protect the core of your IT infrastructure against any unforeseen disaster as effectively as possible.

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If you’re a Windows user, you’ve probably already tried opening one of your photos or some other file on your computer when suddenly an error message appears telling you that your file cannot be opened because it is corrupted. Despite the evolution of storage systems and ever-improving reliability, certain vulnerabilities can still cause data loss, including data corruption. In order to establish strategies for preventing data corruption, it is essential to identify the cases that are likely to cause it. 

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What is a corrupted file

A file is made up of an internal architecture that allows it to exist. Much like the mechanics of a car, a file also has its own internal mechanics that allow it to function. If these mechanics are disrupted or truncated for various reasons, the file will be damaged and will lose its integrity. This is what is known as a corrupted file. 

Corruption can affect any file on a computer, including: 

This failure will trigger error messages and make it impossible to open the file on your computer. 

Causes of data corruption

There are several causes of data corruption, and they can be triggered involuntarily by programs running on your computer, but also by carelessness in the event of a physical shock or during a transfer using an external storage device. Sometimes, background processes can also cause these failures.

It is also common for a hardware failure to be the cause of data corruption, whether it involves an SSD drive or an HDD drive. The drive may be defective from the outset (if you purchased it recently and it is causing problems), but it can also be due to overheating, a shock, or natural deterioration over time. In this case, the corruption is most often massive and can potentially affect sensitive files such as those of the operating system, which can lead to irreversible data loss or a “bad sector,” resulting in completely unreadable partitions and drive failures. 

Files change their structure, the binary code that allows them to function, when they are created (written), edited, or transferred. If, while you are editing a file, an event such as an abrupt shutdown of the computer interferes with or interrupts the writing of that file, the data will be disrupted, causing data corruption. This same rule also applies when modifying or transferring a file. So, if you have an external hard drive, you must make sure it does not disconnect while transferring or modifying a file stored on it. 

Another possibility is the presence of a virus or malicious software on your computer, which can affect essential files and spread until your computer crashes and can no longer start up. 

Solutions to prevent data loss 

Having outlined the common causes above, you now have all the keys to protect yourself as much as possible and prevent corruption issues. In addition to being careful not to unplug or shock your equipment, you should make sure you have good antivirus software. You can also find various software programs online that can give you an indication of the health of your storage device. If your computer is getting old, it is important to watch for signs that the drive is deteriorating, and software of this kind makes the task easier. Also make sure to perform all updates to your operating system and file system, as a healthy system will allow processes to run properly and will limit data corruption issues. Despite all these precautions, you may still end up with corrupted files on your system, or your system itself may be failing. You may think you have lost photos, videos, or other documents that are important to you, but don’t panic! You can call on a professional to recover your lost data if possible, and to change or repair your equipment. By calling on a professional, a solution will be offered to you, you will be able to recover your documents, and the cause of the corruption issue will be addressed. Depending on the cause, the professional will give you advice tailored to your usage, and you will come away satisfied. Don’t hesitate to get in touch and ask about the services suited to your situation.

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Technology never stops inventing new strategies to improve the digital world. Since the invention of RAID, the redundant array of independent disks, IT professionals no longer have any concerns about the security of their data, thanks to its optimal performance. But how can data be recovered on this system? What are the procedures? In this article, we will try to give some answers on this topic.

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RAID 0: what is it?

Before starting on the definition of the RAID 0 system, let’s first discover its meaning.

RAID

Throughout its existence, RAID has stood out mainly for its ability to bring together several data storage devices, regardless of the number of disks on a motherboard. This grouping offers you performance and high reliability, at a price well below other recovery tools.

The use of such an architecture provides an answer to this issue. In the event of a disk failure, its operation would not be interrupted. However, if your disk fails, the data will be automatically rebuilt on the other disks.

Indeed, this recovery system can help you:

RAID 0

This type of RAID involves combining at least two hard drives. Note that the bandwidth of a RAID 0 is higher than that of a single disk. More specifically, it has enormous capacity, particularly for its read and write speed.

The total capacity of the RAID represents the combined capacities of the RAID array. It equals 3 To for three disks of the same capacity, namely 1 To each. The capacity of the RAID 0 system corresponds to the capacity of the smallest disk multiplied by three: 500 x 3 = 1500 Go.

Performing RAID data recovery

Generally, a RAID fails for various reasons. Before recovery, many factors must be considered.

Please see below the two families of failures:

The RAID 0 system becomes inoperative when one of the RAID 0 hard drives is inaccessible. You therefore need to restore the data. To do this, regardless of the type of failure, you must base the recovery on solid principles, in particular preserving the source and ensuring data security.

If you wish to carry out a recovery task, please follow these steps carefully.

The possibilities and limitations of the RAID system

As we have seen previously, this type of RAID offers no fault tolerance. Data recovery from a RAID 0 can only be carried out using the RAID’s hard drives. This process is known as “data recovery”.

So, for this recovery to be possible, you need to be aware of two pieces of information: 

If one of the RAID hard drives is completely damaged, it is still possible to recover files. To do this, you need to replace the failed disk with a blank disk to rebuild the RAID 0 array. If you encounter difficulties, you can always use recovery software to minimize data loss.

Like any IT hardware, this system has its limitations. 

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No one is safe from losing access to their files on a storage device, even with Buffalo-branded equipment. Unfortunately, this kind of trouble is relatively common. Very often, it happens at the worst possible moment. Yet, this data is important and recovering it is crucial. This article gives you some advice. 

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The main causes of data loss and recovery solutions

Buffalo makes excellent equipment, but all storage devices, whatever they may be, have weak points. Traditional hard drives, for example, have mechanical parts that make them fragile if you plan to use them over the long term. 

A fault in accessing stored files can have two origins: a software cause or a hardware cause. In the software domain, cases of data loss essentially fall into: 

As for the hardware domain, the main issues are mechanical (or electromechanical): 

The good news is that, in most of these cases, the damage is not irreparable. Very often, it is the access path that is corrupted, but the data itself is intact. It is therefore possible to recover it. 

For the simplest cases, the files can be recovered using specialized data recovery software. In other cases, it is enough to call on a professional. 

Be careful not to make desperate attempts at data recovery

Whether you have a simple Buffalo external hard drive or a more sophisticated Buffalo NAS solution configured or not with RAID systems, it is important to only attempt rescue operations if you know exactly what you are doing. 

Any operation to open the casing of your Buffalo equipment should be avoided. Exposing the sensitive parts of your equipment to open air and ambient humidity can cause irreversible damage and your files will be permanently lost. 

Likewise, if attempts at restoration with specialized software do not achieve a satisfactory result, it is strongly discouraged, unless you are an expert yourself, to “tinker” with the system settings, at the risk of causing even more damage than the original file access problem. 

Follow a careful approach to recover your Buffalo’s data

In all cases, it is advisable to follow a cautious and progressive protocol to try to resolve the issue and have a chance of successfully recovering your data. There are mainly three steps to follow. 

First, once the failure has been noticed, you should avoid continuing to work with the faulty equipment (if it is still partially usable). Because, as a reminder, the information is probably still intact and available for full recovery, so you must not risk overwriting it with other data. However, you can carry out all the basic checks to, if you’re lucky, find an immediate fix: 

After these initial efforts, the next step is to move on to data recovery software. There are free programs that can solve extremely simple cases, otherwise paid software (from a few dozen to a few hundred euros for the most effective ones) can be very effective for simple cases. 

Finally, if this still does not produce a convincing result, as a last resort, there remains the option of turning to a professional laboratory such as Chronodisk. Their data recovery service is able to work directly inside the Buffalo equipment within the secure environment of a cleanroom. Depending on the amount recovered, the recovered data is then provided either by sending a new external drive, or by making the files available for download. By going through such a service, the probability of getting your files back is around 70 to 80%, and depending on the type of media, sometimes even 90%. In conclusion, if you wish to proceed with the recovery of your data, turn to a professional. Chronodisk collects your Buffalo device free of charge, then, after analysis, provides you with a no-obligation quote. For you, this is the assurance of giving yourself the best chance of recovering your precious information for a fixed price within a limited timeframe that can range from 24 hours to a few days. So all that’s left is to book an appointment or click on the quote button and all you’ll have left to do is count the days with the good hope of recovering your files!

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The availability and accessibility of data storage are essential concerns for any IT business. The traditional use of direct-attached disks within individual servers can be a simple option. However, it would not suit the new requirements of organization, flexibility and control demanded by modern enterprise IT. These needs led to the emergence of the SAN storage network. However, like any IT hardware, it can experience issues that can lead to the loss of the company’s sensitive data and information. What is a SAN server and how can data be recovered from it in the event of loss?

What is a SAN server?

A SAN server or Storage Area Network is a networked storage server accessible to multiple servers or computers, providing a shared pool of storage space. It meets the advanced storage demands of businesses by providing a high-performance storage system that interconnects a multitude of servers to a range of storage devices. It also allows file sharing between multiple computers on the network. Each computer on the network can thus access the storage data on the SAN as if it were local hard drives directly connected to the computer. It performs better than a NAS server and can bring together tens of terabytes on its own.

The Storage Area Network makes it possible to:

What causes data loss on a SAN server?

Storage Area Networks represent about two thirds of the total network storage server market. They are designed to remove single points of failure and can easily withstand multiple component or device failures. However, like any type of server, they can fail, regardless of the quality of their components or the impressiveness of their configuration. Data loss on this type of server can be caused by:

Whatever the cause of your hardware failure and data loss, it is entirely possible to recover the data. Even in the case of physical damage such as fire, it may be possible to recover your data from damaged drives.

How to recover data on a Storage Area Network?

Most network storage systems contain more than one hard drive, often in a RAID configuration, and constitute a full-fledged computer with its own operating system. The failure of a hard drive or even one of the computer’s components can prevent your IT department from recovering the data due to the non-standard operating system.

A Storage Area Network rarely experiences a complete system failure. If one of the causes mentioned above occurs within the system, it will fully affect the storage system. Such unexpected failures can result in data becoming inaccessible or even data loss. This can lead to the complete paralysis of the business or organization.

Faced with such a situation, the first thing to do is above all not to panic, since it is possible to recover your data. Next, it is strongly discouraged to try to recover it yourself. If you do, you risk losing it permanently. The right approach is to call on expert help. And what better than to use the services of Chronodisk, one of the French leaders in data recovery. Over 15 years of activity, they have built up a high level of expertise in recovery from RAID, SAN or NAS servers.

Whatever the failure or breakdown, Chronodisk’s data recovery services help your business recover the valuable information on all your SAN storage servers. Using proprietary data extraction technology, Chronodisk’s lab engineers will be able to recover the data you need quickly and securely.

If you need to recover sensitive information stored on your SAN server, book an appointment and benefit from the excellent expertise of the company’s engineers.

The popularity of NAS devices among professionals and individuals alike does not guarantee absolute reliability against data loss. In reality, the risks of hardware failure or accidental manipulation are constant. It is therefore up to you to learn about the various ways to recover your files and information.

Has important data from your NAS disappeared? Rest assured, recovering it is entirely possible. But how? In this article, you will learn more about QNAP NAS, the main causes of data loss, and the various solutions for recovering this data.

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QNAP NAS: what is it?

The QNAP NAS is a multi-drive server enabling centralized data backup. This system is constantly online and accessible wherever you are. Unlike the external hard drive, which is considered an outdated and limited data storage system, this server is a modern and highly innovative solution.

Thanks to its QTS operating system, both efficient and user-friendly, the QNAP NAS server becomes a truly individual system that is configurable and simple to use. It integrates a variety of solutions including management features for backup, files, a media center, and more.

What are the main causes of data loss on this server?

The causes of NAS drive failures generally vary. Since QNAP has adopted conventional RAID configurations for its NAS servers, the most frequent cause of mechanical failure is the natural deterioration of the drives. However, these failures often lead to data loss. The main ones are:

Human error

On NAS or RAID systems, file loss mostly stems from human error. Formatting, uninstalling, or accidentally deleting the contents of a single drive frequently results in data loss.

Failure of NAS drives or the RAID system

RAID systems are designed to compensate for the malfunction of a hard drive, thanks to the other drives that make them up. Indeed, these additional hard drives make it possible to offset the failure. As a result, the malfunction of one of them can lead to a total failure.

Malfunctioning NAS controllers

NAS controller failures often result from mistakes made during reorganization or rebuilding. Corruption of the firmware or operating system can also cause file loss when the memory configuration is erased.

Incorrect firmware update

A faulty firmware update is a source of failures. For example, when an IT administrator clicks Update without taking the time to check the system. QTS, the operating system found on QNAP servers, can in some cases be wiped and lead to file loss. Before proceeding with an update, you should back up all your folders or files.

Power outage

A power outage, a power surge, or a sudden voltage fluctuation can damage a NAS system. Keep in mind that older RAID systems are very poorly resistant to voltage fluctuations. Indeed, a sudden change in voltage can disrupt the reinstallation process of a drive that is not synchronized with the RAID system. Moreover, this lack of synchronization can complicate recovery in the event of file loss.

Natural disasters

Flooding, contamination, or fire are phenomena that can severely damage your NAS drives. With the destruction of the server, the risk of losing your data is enormous.

Overheating

When a storage system overheats due to a lack of air conditioning in the server room or improper positioning during installation, file loss can occur.

What data recovery solutions are available?

Since file loss generally results from accidental manipulation or a failure, there are various recovery methods available. The best solution for restoring folders or files on a QNAP NAS server will depend on the type of failure and its scale. Here are a few data recovery solutions:

Recovery using the recycle bin

Were folders or files accidentally deleted from your NAS drive, or was the drive formatted or corrupted? You can recover the data using the recycle bin. In fact, a QNAP NAS server runs an operating system called QTS, which includes a recycle bin. However, it must have been enabled beforehand for restoration to be possible.

QNAP data recovery software

When you lose files stored on a QNAP NAS drive, using an application dedicated to file restoration can help. Given the abundance of such software available online, it is important to choose a file recovery app that is reliable and effective.

When choosing the software, also check its compatibility with QNAP servers and the types of files it can recover. In addition, you should check whether the chosen application is available for the operating system installed on your computer. Indeed, some software only works on Linux or Windows. Also note that the recovery process will vary depending on the application you install.

A professional NAS data recovery service

If your efforts to recover files from the server have not succeeded, it is best to entrust this task to a professional. This can be an independent external provider offering a lost data recovery service. To obtain a personalized service, simply get in touch with an expert found after thorough research online.

Furthermore, restoring data from a NAS system generally requires several operations, namely:

Since you are not equipped for this kind of task, use the services of a professional to carry out the complete recovery of data lost on the NAS system. They will then offer you a recovery solution based on the cause of the file loss and your needs. Worried about having to spend a large sum on these recovery services? Know that with a professional, you not only ensure the recovery of your files but also their security. What’s more, your NAS drives will be handled with care so that they are not damaged.

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You’re quietly writing on your computer when Word crashes. And that’s when the panic sets in! You’re overwhelmed by that feeling of dread! How do you recover those documents? Whether you’re a student, an employee or a business owner, you’ve almost certainly faced this experience at least once. Don’t panic if it happens to you! Whatever the cause (a crash, an accidental deletion, a missing file), you can restore your unsaved Word files.

Want to recover your files? We reveal the tips!

How do you recover your unsaved Word files?

Although your word processing software automatically saves your documents, it’s always recommended to save your documents manually to protect your work! Indeed, you’re never immune to a crash.

Aware that some people don’t perform manual saves, Microsoft has put in place a simple solution to let you restore your unsaved Word documents.

To do this, nothing could be simpler! Just open Word and click on the File tab in the top left. Once you’ve done that, go to Manage Document and click on Recover Unsaved Documents in the drop-down menu.

If it’s a relatively recent loss, you’ll find your document there. Open your Word document and click the Save As button in the menu at the top.

Quick tip

If you’d like your software to automatically save your documents more frequently, simply do the following:

Click on “File”, then “Options” and finally “Save”, and just change the number of minutes. This will give you more frequent automatic backups.

How do you restore deleted Word documents?

Knowing how to recover a deleted Word document is a valuable skill. Although the task is fairly simple, many people don’t know how to go about it. Deleted Word documents? Corrupted files? We’ll explain how to recover Word documents.

One last tip

When you have a deleted Word document, you should know that your file still exists. Indeed, at first, you only delete the marker that indicates where the document was stored on your disk. This gives you some leeway to restore your deleted Word documents.

How do you recover your Word documents when the software has crashed?

You’re writing an important document… You’re almost done and… suddenly your system stops responding or the software starts crashing. No need to pound the keyboard or damage your mouse! Indeed, your lost documents can be restored. However, you need to act fairly quickly, otherwise other files could risk overwriting them on your disk.

Once your computer is working again, open your word processing software. Generally, the word processing software automatically recovers unsaved Word documents.

If your unsaved Word document doesn’t appear, you can recover the file another way. To do this, click on “File”, then “Options” and finally “Save”.

Next, you need to copy the file path of the AutoRecover folder to paste it into File Explorer.

Once you’ve done this, simply open the AutoRecover file with the name of your unsaved Word document and copy the .asd file.

You’ll then be able to recover the file.

A small recommendation

If you find that your word processing software crashes too often, this may be due to a corrupted theme or add-in. This crash is fairly common with the software. Note that it’s possible to run Word without these features.

How can you recover documents using data recovery tools?

Have you tried each of the methods mentioned above and none of them let you recover your unsaved Word file? Is finding the file impossible? Know that backup software exists, also known as data recovery software.

Although the safest solution is to run regular backups, it can happen that you’ve forgotten to do so. In that case, you have no backup to restore your deleted Word file from.

In that case, you need a recovery tool that will [automatically recover] your lost documents. These data recovery tools scan the contents of your system to locate your lost files. They assess whether they can recover the file so it can be restored in just a few clicks.

That said, it’s best to call on a professional for this type of delicate operation, which is difficult to master. So don’t hesitate to contact us.

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Individuals and businesses alike need to store large amounts of data. A single hard drive’s capacity may not be enough in that case. The best solution is to save it on a RAID system. This system is an excellent solution for data storage. But what happens when the drive fails? Here are the answers.

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Understanding this technology

This technology is an effective solution for data storage. The term describes a storage unit containing several hard drives. Combined into an array, these devices reduce the risk of file loss in the event of a failure.

Using RAID arrays offers many advantages. They allow you to rely on a reliable and secure system. They also offer a high file write speed.

This configuration is made up of several levels. They range from 0 to 6.

Learning about RAID configuration

Once you understand how RAID works, choose from the different types of RAID available. RAID 0 is ideal for improving a system’s performance. It uses 2 hard drives, and half the capacity of the first holds the data while the remaining 50% is sent to the other.

RAID 1 relies on a system that secures data across 2 drives. RAID 5 uses a parity system. As a result, you won’t find all the data on the main drive. It is distributed across the other drives in the system.

RAID 10 is the most widely used today. In fact, it combines RAID 1 and RAID 0 systems (hence RAID 10 = RAID 1+0). It uses 2 RAID arrays. The first array (RAID 0) shares the data with the second array (RAID 1). There is also a reverse configuration of RAID 10, known as RAID 01 (0+1). Here, the distribution runs from the array with a level 1 system to the other array.

Everything you need to know about RAID 10

It is highly regarded. It ensures optimal accessibility to all stored data. It is especially valued for the high level of security it provides. So if one of the drives in the RAID 10 or its copy fails, the information is not lost.

This system offers many advantages. Keep in mind that this system is very lightweight. It therefore does not require a demanding configuration. This RAID system is recommended for machines running calculations over long periods. The RAID 10 configuration is an alternative to RAID 5. The potential problem with this setup is a drive failing at the wrong moment. RAID 10 data can then be lost. It is essential to carry out a data recovery.

Knowing the right recovery methods

Generally, it ensures your data is backed up. However, in the event of technical problems, it can be erased. In that case, you need to carry out its recovery.

There are various solutions for retrieving lost data. The simplest is to use recovery software. Remo Recover is a solution against data loss. Its recovery process is simplified. Simply run its advanced scanning engine. It rebuilds erased partitions, putting an end to your data loss problem.

This recovery software is very effective and easy to use. You can find tutorials online explaining how to use this application to recover your folders. This tool works with different types of media. It allows data recovery from internal or external hard drives. It also supports hardware from various brands. With Remo Recover, recovering damaged or formatted files is no longer a problem.

For more delicate operations, it is best to call on a professional. Contact a recovery service that specializes in this system. This type of provider has the right expertise to carry out the recovery of your files. Indeed, recovering your files can be complicated. The failure of one of the hard drives can lead to further issues. A professional knows all the methods to resolve this. They also have twice the chance of successfully completing a RAID recovery compared to attempting it yourself.

Working with certain hardware brands is also difficult. A professional has the expertise needed to work around this problem. Once their service is complete, you can be assured that the recovery of all your files is guaranteed.

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Generally, when an SSD hard drive categorically refuses to respond to a request, one can conclude that it has died or failed. So what happens to all the important data stored on it? Is it possible to recover it? If so, how? These are the questions we will answer in this article.

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Some causes of SSD drive failure

The SSD hard drive (Solid State Drive) is just as fallible as any other piece of computer equipment. This fallibility can lead to its failure. This then results in data loss due to several factors, including:

Can data be recovered from a dead SSD hard drive?

Yes, it is entirely possible to recover data from dead SSD boards. However, it is no easy task. Since the death or failure of the external hard drive results from several of the causes mentioned above, file recovery will depend on the specific case. So, before attempting to recover the data, you must first take the time to determine the cause of the board’s malfunction.

However, if you were prudent enough to store a duplicate of your data on an SSD drive or another medium such as a USB drive or CD, you don’t need to go through this trouble. If, on the other hand, your documents exist nowhere else but on the damaged SSD drive, then it will be possible for you to recover some or all of your data.

Recovering data from a faulty SSD through repair

It is possible to recover data from a dead SSD by repairing the faulty sectors. For a failure linked to the infiltration of viruses and malware, using antivirus software will be of great help. In that case, two solutions are available to you.

Update your device’s Windows drivers

Updating the Windows drivers means first opening the computer’s device manager. Then, open the properties of the SSD hard drive and click on “update driver.” Allow time for the drivers to fully update and restart your computer to recover your information. If this process does not resolve the issue, use the following solution.

Update the SSD’s firmware

To update the SSD’s firmware, you must:

If, despite these updates, the SSD hard drive still refuses to work or recover the files, then use software capable of recovering the data.

Use data recovery software on the dead SSD drive

Thanks to the memory chips of the SSD hard drive, it is possible to perform a data recovery, even though using the software can damage the drive. But generally speaking, here is how you should proceed.

If you wish to use the source computer to recover the data on an SSD, it all depends on how the SSD drive was used on the computer. If it served as a data drive, the procedure to follow is the same as above. If, on the other hand, it served as the operating system drive, you will need a blank USB drive. You will connect it to the device before launching the Hexascan recovery software. Then, access the BIOS and configure the PC to boot from the bootable drive (USB drive) before continuing the process.

After all these explanations, you will agree with us that it is indeed possible to recover data from a dead SSD hard drive. To do so, simply follow the process outlined above, then use quality data recovery software if you’re lucky, or call on a specialist like us.

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Have you recently lost information from your M.2 SSD? Don’t panic, there are various solutions to recover it. We’ll explain how in this blog post. There are two main ways to recover lost information: using recovery software or going through a professional recovery service. Head over to our data recovery service with this article!

Recovering data from an SSD (solid state drive) M.2 is a difficult process, but fortunately there are a few methods you can use to recover your lost or damaged files. The first thing to do is check whether you have a backup of your files in flash memory. If you don’t, there are a few recovery software programs compatible with several operating systems that can attempt to recover the information from SSD drives regardless of the file systems used. However, this software is not always reliable and can further damage the drive, so it’s important to use it with caution. The best option is often to contact a recovery professional who has the tools and experience needed.

Advantages of an M.2 SSD

Simply put, an M.2 solid state drive (SSD) is an enhanced flash storage SSD. Files are recovered almost instantly, since there is no hard drive to load. This allows laptops equipped with this type of drive to boot quickly and access files fast. Additionally, they are much more reliable than traditional hard drives, as they have no moving parts that can break. They are smaller and consume less power than traditional hard drives. Because of these advantages, M.2 drives are becoming increasingly popular in laptops.

Using data recovery software

There are many data recovery software programs on the market, some free and some paid. We can’t recommend one particular program, as it depends on your hardware configuration and your needs. For example, if you have a drive with several terabytes, you may need a paid version of a program to be able to process that much data. Similarly, if your computer runs Windows, you may need:

Data recovery on M.2 SSDs: how to do it?

There’s no denying the importance of information. Information is the key to any modern digital activity. Losing “data” can be unpleasant, even catastrophic. Fortunately, there are tools to help you recover lost or deleted data. Download and install one of the data file recovery programs on your computer. It recovers all types of files on all types of storage devices, including hard drives, external drives, USB flash drives, memory cards, and M.2 type SSDs. Simply follow the steps indicated by the software to recover your lost or deleted files.

It’s easy to recover files on an M.2 type SSD. Just follow a few steps. First, you need to disconnect the M.2 SSD from the laptop. Then, you need to connect it to another laptop using a USB cable. You can then access the files on the M.2 SSD and copy them to the computer. You can also use recovery software to recover deleted or lost files on the M.2 SSD.

If you have important files on an M.2 SSD drive and can no longer access them, don’t worry! It’s possible to recover them. Here’s how to proceed. You can go through a professional data recovery service. If you don’t feel comfortable with data recovery software or if you have an M.2 SSD with several terabytes, we recommend going through a professional recovery service. These services are generally quite expensive, but they have the advantage of being able to recover very complex data without damaging your M.2 SSD. Recovering data from an M.2 SSD is possible, but it’s not always easy. If you’ve lost data on an SSD drive, don’t lose hope: there are ways to recover it. Our team of experts is ready and waiting to help you recover your lost data. Contact us today for a free consultation and we’ll start recovering your files immediately.

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The hard drive is a central component of the computing process. Its role is to store your personal data (much like a USB stick or a CD/DVD). It protects and preserves all your documents (folders, videos, images, etc.). Every computer is equipped with an internal hard drive. However, if you want to recover your data more easily (particularly your operating system data), you can turn to a separate drive. On an internal hard drive, backups happen automatically. As for an external hard drive, a manual backup is required. When the drive deteriorates, we risk losing all our data. To avoid any inconvenience, it is important to have the right reflexes. So, how do you recover your lost data from a damaged hard drive? And how do you disassemble this component safely? Here are a few clarifications.

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Recognizing the fault before disassembling your drive and recovering your data

Detecting the deterioration of a piece of computer equipment is a delicate exercise. However, when a drive is failing, major anomalies appear. But how do you identify them correctly? First of all, if a computer starts making unusual noises (clicking, humming, vibrations, etc.), stay alert. This kind of noise is never a good sign. In addition, if your internal or external hard drive is damaged, your computer may fail to access some of your files (missing, inaccessible, unrecognized, etc.). In this situation, recovering lost data becomes difficult. A few more serious signs also reveal a drive malfunction. A computer that no longer starts up properly or that freezes constantly is often the result of a failing drive.

Damaged hard drive: what are the most common failures?

The anomalies responsible for a drive’s deterioration vary. But generally, they fall into two distinct groups: failures linked to an external factor and failures resulting from an internal factor.

External causes

A faulty electrical circuit, weather events (storms, etc.)… These situations generally cause a great deal of damage. And if you don’t take care to protect your equipment, a power surge risks severely damaging your hard drive (and your motherboard). At the same time, be careful not to expose your computer equipment to excessive temperatures. Also keep in mind that water causes irreversible damage. However, a failure can also be the result of improper human handling. Indeed, accidental formatting and viruses remain common causes of failure.

Internal malfunctions

Drive failures also result from electronic or mechanical deterioration. Among the recurring failures are read head deterioration and motor wear.

Should you disassemble your drive to recover your data?

When a hard drive fails, the first instinct is to try to remove the drive, disassemble it, and repair the faulty part. However, we strongly advise against carrying out such an operation if you wish to recover your data. If you attempt to disassemble the casing, you risk corrupting the existing data inside the drive unit. Indeed, once exposed to open air, your hard drive no longer benefits from any protection. Does your hard drive seem corrupted? Two options are available to you: install repair software or contact an engineer specialized in hard drive data recovery. Only a professional should disassemble your computer and recover your personal data.

How does data recovery software work?

Before disassembling the drive, developers offer specific tools to recover your personal data. Equipped with advanced technology, this software ensures the restoration of your documents. How? The application first performs a diagnostic scan. This step is crucial: it provides the software with the necessary information about the location and hierarchy of the files. Once the software has gathered all the information, it scans the storage medium and reconstructs a significant volume of data. It then reassembles the folders one by one. The technology behind a recovery program depends on its algorithms. Each piece of software has its own advantages and its own limitations. For a minor fault, this kind of technology is well suited. However, keep in mind that you need to master a few IT tools to understand how recovery software works. Furthermore, this type of program does not guarantee the recovery of all your documents. So, if your knowledge in this area is limited, or if the fault turns out to be fairly serious, avoid using software to recover your data.

How does an engineer proceed?

Contacting a specialist is the most suitable solution, especially in the event of a serious malfunction. Data recovery experts use specific tools, which guarantees a reliable and secure service. To recover your data, the professional plans an intervention in three stages: assessment, extraction, and copying. To begin with, they carry out an initial examination. They disassemble your drive and rely on the information you have provided. Then, they connect your hard drive to sophisticated machines that will carry out a diagnostic. Once the fault has been identified, the engineer proceeds to recover the data. They then duplicate your folders and ensure that all your files are properly backed up. The engineer works in a specific environment: the cleanroom, a room where the concentration of contaminants is kept very low. In this way, the professional reduces the risk of corruption or contamination.

How can you protect your hard drive?

To protect your equipment, be sure to follow these measures:

Disassembling a computer and reindexing drive data: Chronodisk, a specialist at your service

If your hard drive fails, Chronodisk guarantees a fast and reliable intervention. The company is made up of engineers and specialists capable of recovering data. Their know-how and skills are built on in-depth knowledge of IT tools as well as extensive experience. Able to anticipate every possible scenario, they work with complete transparency. If your hard drive is damaged, know that Chronodisk offers solutions tailored to recover your data. So before disassembling your drive unit, contact Chronodisk.

In the hard drive and semiconductor market, Japanese manufacturer Toshiba holds a prominent place. There’s therefore a good chance that you own one of its storage devices. Even with high-quality components, no one is immune to data loss. As a result, Chronodisk offers recovery services specially designed for Toshiba equipment. Our teams do everything possible to help you recover your lost files. A well-managed service covering all types of media (HDD/SSD hard drives, USB flash drives, smartphones, etc.) and capable of retrieving all types of files. 

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Understanding data loss

When it comes to lost files, there are two categories of failure: logical failure and physical failure. In the first case, the hardware is still functional, but the files you’re looking for have been deleted or corrupted. The second type of incident concerns situations where the hardware no longer works, blocking access to the data on your drive.

Logical failure in detail

Most of the time, this is the least serious type of case to handle. Among its most common causes are: 

Since this type of incident is fairly common and easy to resolve, the recovery process is not expensive. Indeed, our technicians do not need to perform a “cleanroom” operation (a sterilized space designed to keep dust away). Only the structure or organization of the drive’s files has been affected. To avoid making the problem worse, it is essential above all not to attempt any risky maneuvers.

This applies even if your drive appears unable to start, displays an error message such as “no boot device available”, or if your Toshiba hard drives are no longer detected. You would risk overwriting the lost information on your drive with new data. As long as you avoid this mistake, it is very likely that the deleted files can be recovered. To recover the lost data from your drive, our teams use specialized recovery software.

Physical failure in detail

Whether mechanical or electronic in origin, this type of incident is more concerning and will require a cleanroom intervention by highly qualified staff. Recovering your data will then involve opening your device (Toshiba external hard drive, Toshiba smartphone, etc.) and repairing it. In fact, physical failure amounts to a kind of “hard drive crash”. Drive recovery therefore requires restoring the hardware: parts replacement, servicing, or reassembly. Here are the main causes of failure: 

It’s essential to be able to recognize this setback in order to take the right steps to protect your data. A hard drive crash should be suspected if: 

Want to give yourself the best chance of ensuring the recovery of your data? Stop using the Toshiba drive immediately and get in touch with a company that specializes in this field.

Trust a recovery specialist

For more than 15 years, Chronodisk has worked to resolve stressful and urgent situations: the loss of digital data. If you are unable to access your data on a Toshiba device, our teams offer you a recovery service in 8 steps:

Family photos, administrative documents, videos… Don’t hesitate to contact us, nothing is impossible to recover for a data recovery professional!

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Dell computers and systems are excellent, as they are easy to use and offer many features that can help you work faster. However, there are certain things you should know about them before you start using them. One of these is the importance of regularly backing up your data and what to do if you ever need to recover your data, but are not familiar with this type of recovery.

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What is data recovery?

Data recovery is a process that consists of recovering data from a damaged secondary storage medium, one that is failing, corrupted, or inaccessible when it is impossible to access it normally. Information recovery can sometimes be used to retrieve personal data or company information from damaged, failing, corrupted, or inaccessible secondary storage media. The information that can be recovered from your Dell computer can include any type of digital information. Sometimes this recovery process can be carried out automatically without human interaction, but it often requires manual intervention.

How can you lose your data?

When it comes to recovering data, it is important to understand the many ways your data can be lost. One of the most common is hardware failure. If your hard drive fails, you will lose all the information stored on it, unless you regularly back up your data. Another way to lose your information is human error: you may accidentally delete an important file or format the wrong hard drive by mistake. To protect yourself against this type of loss and avoid having to pay for costly data recovery services, you should always back up your files regularly.

The importance of backing up your data

If you own a Dell computer, you know how important it is to back up and restore your information. If something happens to your hard drive, you don’t want to lose all your photos or documents. Backing up your data is an essential part of being a responsible Dell computer user. Likewise, in business and to properly manage your sites, make sure to keep track of your products and your contacts, so always keep your contacts up to date with your backup. You can try to back up your files manually, but there are many other options available that make the process easier and more efficient.

Backups can take several forms: you can use external hard drives or USB flash drives, store files online via cloud storage services like Dropbox or Google Drive, or even burn them onto CDs (although these options are not necessarily as safe as the others). Whichever method you choose to back up your files, make sure to do it regularly and to regularly test the accuracy of your backups so that, if something happens, your most important documents are safe.

Can you attempt data recovery yourself?

In the event that you have problems with your Dell computer, you might be tempted to fix it yourself without calling Dell EMC for help. But is that really a good idea? When it comes to recovering lost or inaccessible data on a Dell computer, it is best to work with experts. You don’t want to risk losing the information on your hard drive or in your cloud account by attempting something that could potentially make the situation worse.

How can you avoid data loss?

With the help of the section above, which is a bit of an information management guide to help you better protect and recover your data, you now know more about Dell EMC products, data protection, and the range of Dell products.

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