As every morning, upon waking, you have the same ritual: fumbling on your nightstand for your smartphone. But once you have it in hand, a bad surprise awaits: you find yourself facing a black screen, which stubbornly refuses to light up despite pressing the power button repeatedly and insistently.

Simple checks should then be carried out to determine the severity of the fault.

The first thing to do is to charge your phone for at least a good half hour. If that doesn’t work and you have the option, use another charger, to make sure the problem doesn’t come from there, and also try using another outlet, again to make sure the fault really does come from the phone.


If your Android phone allows it, remove the battery, wait a few minutes, then put it back in place before attempting to turn your smartphone back on.


Has your smartphone been exposed to dust or water? In the first case, try removing the battery to clean it as well as the inside of the phone. In the second case, the battery must also be removed and placed in a bag filled with rice for at least 48 hours so that it absorbs as much moisture as possible, and any water that may be present inside the smartphone should also be blotted dry.


If these initial checks are not conclusive, then you will need to consider carrying out a data extraction while you still have the chance to do so.

What is data extraction?

Nowadays, buried within our smartphones lies a whole host of personal and professional information. And sometimes, in the case of a broken screen or a virus attack, or even for unknown reasons, an Android phone may refuse to start, forcing us to recover its contents onto a computer in order to transfer them to a new phone or, where possible, while waiting for your damaged phone to be repaired.


Data extraction is therefore the ideal solution to allow you to recover everything your smartphone may contain, namely:

  • Your contact list,
  • Your incoming and outgoing call history,
  • Your calendar,
  • Your text messages,
  • Your photos,
  • Your videos,
  • Your music tracks,
  • Your voice memos,
  • Your documents,
  • Any type of file that is useful to you.


This way, all this data present in the internal memory or on your phone’s SD card is not deleted and can be recovered.
Furthermore, it should be noted that this procedure is possible with any Android smartphone. Whether you own the latest Samsung phone or the very first Samsung Galaxy.

How do you carry out a data extraction on an Android phone?

When repairing a damaged smartphone is impossible, extracting its data is an essential step.


To do this, there are various methods involving the installation and use of computer programs. Although it may seem easy to use and to understand how data extraction software works, it is better to turn to a data recovery professional so that your Android smartphone is properly taken care of.

This is a specialist who is able, taking into account the brand and model of your smartphone, to extract all of your data, safely, while also checking, for example, for the absence of viruses or damaged files likely to harm your new smartphone. Furthermore, the work carried out is of high quality: the technician is, for example, able to precisely target everything that needs to be recovered, without missing anything, while setting aside what is of no interest to you. If you attempt these operations yourself, chances are you will end up recovering a whole lot of useless data and will be missing part of what mattered most to you to recover.

Data extraction is therefore a risky operation for the contents of your Android smartphone.


Indeed, manipulations carried out without taking certain factors into account could prove disastrous for the data contained in your phone. The loss of your work files, photos from your last vacation, or even your call logs could be irreversible in the event of improper use of the software or a lack of knowledge of certain protocols to apply.
Just as you go to the garage when your car breaks down, the data extraction professional is the person to turn to when your smartphone is faulty.