In the hard drive and semiconductor market, Japanese manufacturer Toshiba holds a prominent place. There’s therefore a good chance that you own one of its storage devices. Even with high-quality components, no one is immune to data loss. As a result, Chronodisk offers recovery services specially designed for Toshiba equipment. Our teams do everything possible to help you recover your lost files. A well-managed service covering all types of media (HDD/SSD hard drives, USB flash drives, smartphones, etc.) and capable of retrieving all types of files.
Understanding data loss
When it comes to lost files, there are two categories of failure: logical failure and physical failure. In the first case, the hardware is still functional, but the files you’re looking for have been deleted or corrupted. The second type of incident concerns situations where the hardware no longer works, blocking access to the data on your drive.
Logical failure in detail
Most of the time, this is the least serious type of case to handle. Among its most common causes are:
- Improper handling
- Accidental formatting of the hard drive
- Unintentional deletion of folders
- A questionable reinstallation
- Virus corruption (often via phishing)
- Loss following a transfer or update of PC/NAS systems
Since this type of incident is fairly common and easy to resolve, the recovery process is not expensive. Indeed, our technicians do not need to perform a “cleanroom” operation (a sterilized space designed to keep dust away). Only the structure or organization of the drive’s files has been affected. To avoid making the problem worse, it is essential above all not to attempt any risky maneuvers.
This applies even if your drive appears unable to start, displays an error message such as “no boot device available”, or if your Toshiba hard drives are no longer detected. You would risk overwriting the lost information on your drive with new data. As long as you avoid this mistake, it is very likely that the deleted files can be recovered. To recover the lost data from your drive, our teams use specialized recovery software.
Physical failure in detail
Whether mechanical or electronic in origin, this type of incident is more concerning and will require a cleanroom intervention by highly qualified staff. Recovering your data will then involve opening your device (Toshiba external hard drive, Toshiba smartphone, etc.) and repairing it. In fact, physical failure amounts to a kind of “hard drive crash”. Drive recovery therefore requires restoring the hardware: parts replacement, servicing, or reassembly. Here are the main causes of failure:
- Impact/drop of the Toshiba drive
- Accidental event
- Power surge
- Firmware failure
- Wear
It’s essential to be able to recognize this setback in order to take the right steps to protect your data. A hard drive crash should be suspected if:
- The drive is not recognized by the BIOS
- Metallic noises
- Abnormal vibrations
- Burning smells
- Repeated start-up and shut-down cycles
- Inability to power on the system
- Extremely slow transfers
Want to give yourself the best chance of ensuring the recovery of your data? Stop using the Toshiba drive immediately and get in touch with a company that specializes in this field.
Trust a recovery specialist
For more than 15 years, Chronodisk has worked to resolve stressful and urgent situations: the loss of digital data. If you are unable to access your data on a Toshiba device, our teams offer you a recovery service in 8 steps:
- 1: contact us
- 2: drop off your Toshiba drive or send it by parcel
- 3: the recovery assessment is available for free download
- 4: you approve the quote provided
- 5: we carry out the recovery of your data
- 6: you receive the list of recovered files
- 7: you proceed with payment for the service
- 8: your data is delivered to you
Family photos, administrative documents, videos… Don’t hesitate to contact us, nothing is impossible to recover for a data recovery professional!